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Legal

Terms of Service

Last updated: June 1, 2026

Please read these Terms of Service ("Terms") carefully before using TagRocket ("the Service"), operated by TagRocket ("us", "we", or "our"). By accessing or using the Service, you agree to be bound by these Terms.

1. Description of Service

TagRocket is a web-based tool that uses artificial intelligence to generate Etsy listing content — including titles, descriptions, and tags — based on structured input provided by the user.

The Service is designed to assist Etsy sellers with SEO optimisation. We do not guarantee any specific business outcomes, sales figures, or search rankings as a result of using the Service.

2. Eligibility

You must be at least 18 years of age to use the Service. By using the Service, you represent that you are at least 18 years old and have the legal capacity to enter into a binding agreement.

3. Subscriptions and Billing

TagRocket offers subscription plans billed monthly or annually. Prices are displayed on our Pricing page and are subject to change with 30 days' notice.

Subscriptions renew automatically at the end of each billing period. You may cancel at any time through the billing portal accessible from your account. Cancellation takes effect at the end of the current billing period — you retain access until then.

We do not offer refunds for partial billing periods. If you believe you were charged in error, contact us within 14 days.

Payments are processed securely by Stripe. We do not store your card details.

4. Free Listings

New users may generate a limited number of listings at no cost. Free listings are non-transferable, limited to one per account or device, and may be withdrawn at our discretion.

5. Acceptable Use

You agree not to use the Service to:

  • Generate content that infringes on third-party intellectual property rights
  • Create listings for prohibited, illegal, or counterfeit goods
  • Attempt to reverse-engineer, scrape, or reproduce the Service
  • Use automated systems to access the Service at a rate that exceeds normal human usage
  • Resell or sublicense access to the Service

Violation of these terms may result in immediate account suspension without refund.

6. Intellectual Property

The AI-generated content produced by the Service (titles, descriptions, tags) is provided to you for your use. You are responsible for reviewing generated content for accuracy and compliance with Etsy's policies before publishing.

TagRocket retains all rights to the Service, its underlying technology, prompts, and methodology. You may not reproduce or redistribute any part of the Service.

7. Disclaimers

The Service is provided "as is" without warranties of any kind, express or implied. We do not warrant that the Service will be uninterrupted, error-free, or that generated content will comply with Etsy's current policies at all times.

Etsy's policies and algorithms change frequently. You are responsible for verifying that published listings comply with Etsy's current rules.

8. Limitation of Liability

To the maximum extent permitted by law, TagRocket shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service, including but not limited to loss of revenue, loss of data, or listing suspension by Etsy.

Our total liability to you for any claim shall not exceed the amount you paid us in the 3 months preceding the claim.

9. Changes to Terms

We may update these Terms at any time. We will notify active subscribers by email at least 14 days before material changes take effect. Continued use of the Service after changes constitutes acceptance of the new Terms.

10. Governing Law

These Terms are governed by and construed in accordance with applicable law. Any disputes shall be resolved through good-faith negotiation before pursuing formal legal remedies.

11. Contact

For questions about these Terms, contact us at: support@tagrocket.io